Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 7, 2025

At Denver 3D Print, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal information you provide when creating an account (name, email, phone number)
Payment information for processing orders (handled securely through our payment processors)
3D printing project files and specifications you upload for our services
Communication records when you contact our support team
Usage data and analytics to improve our website and services
Device information and IP addresses for security and optimization purposes

How We Use Your Information

Process and fulfill your 3D printing orders and repair services
Communicate with you about your orders, account, and our services
Provide customer support and respond to your inquiries
Send you important updates about our services and policies
Improve our website, products, and customer experience
Prevent fraud and ensure the security of our platform
Comply with legal obligations and resolve disputes

Information Sharing

We do not sell, trade, or rent your personal information to third parties
We may share information with trusted service providers who help us operate our business
Payment processors receive necessary information to process your transactions securely
We may disclose information when required by law or to protect our rights
In case of business transfer, your information may be transferred to the new owner
We may share aggregated, non-personal data for business analysis

Data Security

We use industry-standard encryption to protect your data in transit and at rest
Our servers are hosted in secure, certified data centers
Access to your personal information is restricted to authorized personnel only
We regularly update our security measures and conduct security audits
Your payment information is processed through PCI-compliant payment processors
We maintain backup systems to prevent data loss

Your Rights and Choices

Access and Update

You can access and update your personal information through your account settings or by contacting us.

Data Deletion

You can request deletion of your personal information, subject to certain legal and business requirements.

Marketing Communications

You can opt out of marketing emails at any time by clicking the unsubscribe link or contacting us.

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@denver3dprint.com

Phone: (720) 299-6339

Address: Denver 3D Printing, 11502 Monroe Wy, Thornton, CO, 80233

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